Refund Policy for Talkmetrics.io

Last updated: October 4, 2025

At Talkmetrics.io, we aim to provide high-quality software and analytics services. We understand that situations may arise where you need to request a refund. This Refund Policy explains when and how refunds are handled.

1. General Policy

All payments made to Talkmetrics.io for subscriptions, credits, or one-time purchases are non-refundable, except as required by law or as explicitly stated in this policy.

2. Subscription Cancellations

• You may cancel your subscription at any time through your account dashboard or by contacting angel@talkmetrics.io.
• Cancellations take effect at the end of the current billing cycle — you will retain access until that date.
• No partial refunds are issued for unused time or early cancellations.

3. Exceptional Refunds

We may approve refunds under limited circumstances, such as:

• Duplicate charges or accidental payments
• Technical issues on our platform that prevent service access (verified by our support team)
• Billing errors caused by Talkmetrics.io

Approved refunds are issued to the original payment method within 5–10 business days.

4. Free Trials

If you cancel during an active free trial, no charges will be made. Once a paid plan begins, standard billing and refund terms apply.

5. Third-Party Payments

If your payment was processed through a third-party platform (e.g., Stripe, PayPal, or app store), refund requests must comply with that platform's terms and processes.

6. Contact Us

For billing questions or refund requests, please contact:

Email: billing@talkmetrics.io
Website: https://talkmetrics.io